The short version of how we work with brands and stores. Don’t see yours? Get in touch.
Exports of your UNFI or KeHE reports and your accounting records, plus a spec sheet, price list and insurance certificate for each item. Within a week we send you a list of stores to pitch, and once you sign, you add us to your distributor portal so we can submit promos and check chargebacks.
We charge on net sales to stores we opened or that you hand us, after returns, credits and trade spend, with nothing on free fill or free goods. You get an itemized statement each month, and we bill only after your distributor has paid you.
Never without your written OK. We build a launch budget from your margin and cash, and you approve every free fill, promo and demo before we offer it to a store.
Give 30 days’ notice and you can leave any month; we hand back every buyer contact and open conversation. We keep earning for 90 days only on stores we opened, and only if you end the agreement.
Yes. We don’t ask for exclusivity, and we agree in writing which stores are ours so nobody is paid twice.
Any store on the list you approved that hadn’t ordered your items in the past 12 months. Every other store stays yours at 0% unless you hand it to us.
At a co-op or independent, a yes can come within a few weeks if the buyer has room. Stores with set reviews decide on their own calendar, often months out, and we tell you each store’s next window before we pitch.
We do the pitching and follow-up: we send each pitch, answer the buyer’s questions, arrange samples and follow up until there’s a clear yes, no or not yet. You can join any buyer conversation, and every reply shows up in your weekly update.
The brands we represent pay us a commission on their sales. You never pay us anything, and we don’t offer stores anything in return for carrying an item.
Through your usual UNFI or KeHE rep, using the item number in our pitch. We don’t sell or invoice anything ourselves.
Yes. Reply to any pitch and the brand ships samples to you.
Tell us and we’ll stop sending it. If the brand has a program for slow items, like a credit or markdown support, it’s offered to every store on the same terms.
No. One “no” stops pitches for that item unless you ask again, and a “not now” gets one check-in on the date you give us.
Only shipments of our brands’ items to your store, from the brands’ own distributor reports. We never share one store’s numbers with another store or brand.
Only when we have an item that fits what you told us, or news about an item you already carry. No newsletters, and you can tell us to stop at any time.